Managed IT SErvices
SecOne covers the entire managed IT services spectrum
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Remote Monitor & Management (RMM)
Our virtual SecOne Service Desk can efficiently manage all of your organization’s reported questions, incidents, scheduled service requests and crucial IT requests. We can also virtually handle all of the latest software updates and security patches, reducing the likelihood of potential future issues.
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Managed Detection & Response (MDR)
Our approach to security and threats comes from years of incident response management. SecOne MDR services use a combination of technology, human expertise, and security operations to identify security threats. We monitor security data 24/7 to help organizations detect and respond to threats faster.
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Server Management
Our strategies, policies, processes, and technology to maintain and control public, private, hybrid, or multicloud environments is what truly sets SecOne apart. We have the right mix of solutions for both small and enterprise-sized organizations. We have years of experience managing cloud solutions like Azure, Amazon Web Services (AWS) and more.
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Network Management
Our experience in configuring, monitoring, and managing the performance of a network will help keep you and your organization online and secure at all times. SecOne can help ensure maximum uptime by managing routers, switches and access points connected to your network.
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Mobile Device Management (MDM)
Our team can help distribute dedicated work devices, such as laptops or smartphones, or have a personal device remotely enrolled to help secure your organization’s data. This management process can help better monitor the behaviors crucial to your organization and the business-critical data on enrolled devices.
REMOTE MONITORING
& MANAGEMENT (RMM)
A dependable IT infrastructure hinges primarily on quality support which is why our Remote Support Service prioritizes customer satisfaction. We guarantee that your organization, your users and your tech will be efficiently organized, well-managed, and meticulously cared for.
Our goal is to maintain the security and seamless operation of your systems. That’s why our Remote Patching Service is designed not to disrupt your workday. Updates are automatically installed after business hours, ensuring no impact on users or your business. For user machines, reboots only occur with user approval, and updates are seamlessly installed in the background, causing no disruption to users' workloads.
Managed Detection & Response (MDR)
We proactively hunt down threats to respond in real-time threats to your organization. With SecOne’s Managed Detection & Response Service, our team will oversee the entire management of the incident. Our comprehensive services and approach will you get access to a variety of safeguards:
24/7/365 Support
Access to SIEM Technology
Advanced Endpoint Detection & Response (EDR)
Proactively monitoring event logs for incidents
Real-time incident reports and forensics
Managed Security Analytics
Vulnerability Management
High-quality Reporting
Server Management
We help organizations create, evaluate, monitor, and manage cloud computing resources and infrastructure in the most efficient way possible. SecOne’s Server Management Service includes both:
Domain Services: Active Directory (including Cloud Connectors), DHCP, DNS, Certificate Authority, RADIUS Server)
Application Services: database + application server configurations, < SCCM 2016, Exchange On-Prem, Exchange Relay Servers)
SecOne’s Microsoft Azure and Amazon Web Services (AWS) certified professionals keep cloud environments running smoothly with many underlying tasks - from provisioning and orchestration of resources to automating cloud consumption and deployment, to lifecycle management of resources, cost optimization, performance monitoring and security.
Network Management
An entire organizations network must work in concert in order to keep users connected and online. When one piece of chain is misconfigured or broken - the whole system can fall apart. That’s why SecOne’s Network Management Service is designed to take these burdens off the organization. This includes helping guide the rental and/or purchase of all of the necessary networking hardware and the install, management and upkeep of that hardware. This can include:
Router Management: Cisco, Unifi, Ruckus, Meraki
Switch Management: Cisco, Unifi, Ruckus, Meraki
Access Point Management: Cisco, Unifi, Ruckus, Meraki
Organizations both small and large can benefit from SecOne’s Mobile Device Management Service. We have the ability to implement cloud-based or on-premise models which your organization to see endpoints, users and everything in between. A good mobile device management software solution will provide a variety of benefits:
Time Savings
Efficiency Improvements
Production Increases
Security Increases
Ease of Organizing & Tracking Business Devices/Data